Terms and Conditions

Project Placed Limited ABN 51 644 948 390

Introduction

Please read these Terms & Conditions carefully before using Project Placed. Project Placed reserves the right to modify these Terms & Conditions at any time.

Services Provided

Project Placed provides a service to bring job seekers resident in Australia who are aged over 18 years of age and professional career coaches, recruiters, human resource managers, and mental health and mindset coaches together in order to provide personalised support to job seekers and other persons in necessitous circumstances who have been impacted by job loss. Project Placed reserves the right to refuse service to any persons who are not located in Australia or who are not in necessitous circumstances. Project Placed is a volunteer run organisation and our website is free to use.

We are not a crisis service. If you are feeling overwhelmed or having difficulty coping or staying safe, please call or contact the following support options:

In an emergency dial “000”

www.beyondblue.org.au
www.lifeline.org.au
www.blackdoginstitute.org.au

Privacy Policy

In order for us to provide you with our services you need to provide us with your personal data. Personal data includes a First and Last Name which is mandatory, an email Address which is mandatory, a Post Code which is mandatory, and a Telephone Number which is mandatory.

Personal data provided by the user may also include other information which is pertinent in order to allow Project Placed to deliver its services. This other information includes but is not limited to industry background, personal demographics, current career situation, and resume, some of which is optional and some of which is mandatory in order for us to deliver our services and properly manage and develop future services and products. Personal data provided by the user may be used by Project Placed to notify the user of any news, and or promotional offers relating only to the Project Placed website. The user can unsubscribe from these notifications at anytime.

Further detailed information about our Privacy Policy including how to access and delete your Personal data is located in our separate “Privacy Policy” available on this website.

Bookings

Bookings for our services can be made online using our website and the booking links, or by email to: bookings@projectplaced.org.au

We do not promise that a service will be available:

To contact Project Placed users regarding any issue apart from the purpose of career advice, employment opportunities or any other associated support that is aligned with our mission and purpose.
To contact Project Placed users to offer any services from a 3rd party company.
For anyone under the age of 18 years old.
For anyone that is not unemployed (see Fair Use Policy, below).
For anyone that does not have the right to work in the Commonwealth of Australia.
For anyone that is domiciled outside of Australia.
For anyone who does not meet our Fair Use Policy outlined below.

Fair Use Policy

Project Placed is a Registered Charity that provides its services free of charge to unemployed persons, and our professional coaches and administration staff all provide their services on a voluntary basis. We have limited available appointments each day and these all have a maximum attendance capacity so therefore it is important that we ensure that there is fair use of our services in order for us to help as many unemployed persons as possible.

Our Fair Use Policy can be read in plain language here, and is summarised below:

Purpose of the Policy
Project Placed provides free services delivered by volunteer professionals. These services are intended to support job seekers in Australia who are experiencing unemployment or a period of job transition. Fair use is required to ensure equitable access for all eligible clients.
Eligibility
a. Services are available only to individuals who:
i. are aged eighteen years or older
ii. live in Australia
iii. have the legal right to work in Australia
b. Clients must meet at least one of the following conditions:
i. currently unemployed
ii. stood down from employment
iii. employed in casual or part time work while actively seeking full time work
iv. engaged as a contractor while seeking full time work
v. have received a redundancy notice
vi. have resigned and are finishing employment soon
c. If a person does not fall within these categories, they must request confirmation of eligibility prior to booking. Services may be refused, cancelled, or terminated where a person is found not to be eligible.
Bookings and Attendance
a. Appointments must be booked at least twenty four hours in advance.
b. Cancellations and rescheduling must be made at least twenty four hours before the booked session.
c. Repeated cancellations with insufficient notice or repeated failure to attend sessions may result in restrictions or refusal of future bookings.
d. Clients must not book multiple appointments for the same service at the same time.
e. During periods of high demand we may limit clients to one active booking at a time. Attempts to bypass booking limits by using multiple identities or email addresses may result in the cancellation of bookings and exclusion from services.
Reasonable Use of Services
a. Project Placed provides short term support and guidance. It is not designed to be an ongoing or intensive support service.
b. If we determine that a client has received the level of assistance we are reasonably able to provide, we may decline further bookings.
c. Services must not be used:
i. by individuals employed full time
ii. by people working for or representing commercial coaching or recruitment businesses
iii. to collect information for commercial or competitive purposes
iv. by individuals located outside Australia
v. by individuals who have been advised that we can no longer assist
vi. to refer clients or customers to Project Placed without our written permission
d. Sessions may be cancelled or terminated where a breach of this clause is identified.
Standards of Behaviour
a. Clients must attend sessions on time, be prepared, and engage respectfully with their volunteer coach.
b. Abuse, threats, discrimination, harassment, or any inappropriate behaviour will result in immediate termination of services and a permanent ban.
c. In serious matters we may report behaviour to relevant authorities.
Recording of Sessions
a. Recording sessions is not permitted unless the coach has provided clear prior permission.
b. This prohibition applies to audio recordings, video recordings, and the use of transcription technologies or AI tools.
c. Coaches may refuse permission to record. A session may be terminated if recording occurs without consent.
Communication with Volunteers
a. Clients must not harass, intimidate, or repeatedly contact volunteers through email, phone, text message, social media, or any other means.
b. Persistent or inappropriate contact may result in refusal of services and reporting where required.
Amendments
Project Placed may update or amend this Fair Use Policy at any time. Continued use of the service constitutes acceptance of any revised policy.

Support Workers, Carers, Mental Health Advocates

We are not a crisis service. If you are a Support Worker, Social Worker, Carer or Mental Health Advocate acting on behalf of your client then you must seek approval from us before making a booking on your clients’ behalf. If you do not do that then we reserve the right to refuse service to them.

We are here to support as many people in necessitous circumstances that we can and try not to turn anyone away. In the vast majority of cases we are likely to be able to assist your client, but we do not claim that our services are appropriate for everyone or that we will be able to assist your client.

We need to ensure that we match (as best as possible) your client with one of our Coaches who has the appropriate level of training to assist them. Because of the nature of how we operate we cannot promise that we will always have such a trained Coach available.

We also need to ensure that your client has consented to your approaching us and that they have consented to you being present with them during their time with us (if that is what they wish to happen). Equally, we need to give our Coaches the courtesy of knowing you will be attending in advance of the session and they reserve the right to advise us if they do not feel comfortable with that arrangement. In that case we reserve the right to reschedule the coaching session or cancel it at our discretion.

We encourage a respectful and open dialogue with consent. Please talk to us in advance and we will gladly do what we can to assist. Please use the Contact form on this website or email bookings@projectplaced.org.au

Website Use

Project Placed may not be used for any of the following purposes:

To contact Project Placed users regarding any issue apart from the purpose of career advice and associated coaching support or other services aligned to our mission and purpose.
To contact Project Placed users to offer any services from a 3rd party company.
To post any illegal content.

The user is required to provide truthful information in their profile or job post.

It is prohibited to use any text or images from Project Placed for personal or commercial use.

User Information

Project Placed does not hold responsibility for any untruthful and/or inaccurate information included in profiles, user-submitted reviews, or other information posted by users.

Project Placed reserves the right to edit or delete any information submitted by the user to the website.

Liability

Project Placed will not be responsible for any loss or damage the user may encounter from using the website or its services. The services and advice we provide are general in nature only.

Cookies Policy

Our website uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

You can delete cookies already stored on your computer. Please visit the ‘Help’ option in your browser menu to learn how to do this. Deleting cookies will have a negative impact on the usability of this website.

Please read these Terms & Conditions carefully before using Project Placed. Project Placed reserves the right to modify these Terms & Conditions at any time.